We place value on supplier relationships and are continually updating our capabilities and library of resources to help supplier partners be successful.
This Sysco Corporation Supplier Code of Conduct applies to all vendors and suppliers of Sysco Corporation and its operating subsidiaries, affiliates and divisions. It requires that the highest legal, moral and ethical standards of honesty, integrity and fairness be practiced in the conduct of Sysco's affairs.
Sysco’s Animal Welfare Policy for Suppliers encourages positive animal welfare outcomes for the farm animals in our supply chain. The purpose of this policy is to establish Sysco’s Animal Welfare standards and to communicate these expectations to our suppliers and external stakeholders. The Sysco Animal Welfare Policy covers all Sysco brand protein suppliers for our Broadline and Specialty Meat and Seafood Group (SSMG) in the categories of our veal, beef, lamb, pork, and poultry suppliers, as well as dairy, shell egg and processed egg suppliers. The geographic scope of this policy covers suppliers in the United States and Canada.
The Sysco Product Content Guidebook was created to provide Sysco Suppliers with information and guidelines around product images. Please review the guidebook and if you have any questions, there are links to contact information within the documentation.
Sysco Marketing and Supply Chain offers suppliers access to payment information and supporting documentation on-line. This is a secured site and available to suppliers in the SMS central billing program. For log on and password, please send an email to BSCCSupplierPayables@corp.sysco.com and a representative will contact you.
Log in to Supplier Accounting here.
Automation of the procurement cycle is the key objective of the eSupplier Solutions Department. Our intention is to eliminate paper-based processes, where applicable, and to reduce costs in the supply chain. eSS is responsible for implementing and maintaining an E-Commerce partnership with Sysco's supplier community. Additionally, eSS interacts with Sysco's operating companies at a customer service level to provide assistance with their supplier E-Commerce issues.
Supplier Training is an essential component at Sysco and we want our suppliers to have tools needed in order to succeed. Because of the value we place on supplier relationships, we are constantly building and improving our capabilities to become an even more effective partner, bringing some of the category management strategies used in consumer marketing to the foodservice business. The information that you provide will be available to Sysco’s Category Management and Sourcing teams for review and consideration.
Sysco is using Workday Strategic Sourcing as our on-boarding process for suppliers. We are also utilizing Workday Strategic Sourcing for our Sourcing (RFx events) and Contract Management processes. Below is a link to the registration as well as training documentation.
Please click on the link to register:
Scout RFX Training
Based on feedback from current suppliers, we have developed the Sysco Supplier Playbook. The intent of the Playbook is to provide suppliers with information on various topics (ie.Corporate Billing, Packaging, iTrade, Quality Assurance, Supply Chain, Proposal Sheet descriptions). This will result in suppliers’ understanding of our expectations and what it takes to do business with Sysco. The Playbook is structured to coincide with the RFP making it easy to follow as you complete the RFP. This Playbook will also serve as a reference guide throughout the entire Sourcing process.
Sysco's Supply Chain Operations / Supplier Compliance (SCOPS) team is the central liaison between the Redistribution Center (RDC) network and the supplier community. SCOPS' role is to successfully transition suppliers into the RDC network and to monitor and report operational issues. Our goal is to promote positive and open relationships with RDC suppliers while sustaining operational requirements that result in shared cost reductions. SCOPS team members can be reached at email@example.com.
The Quality Assurance Database (QA Database) provides immediate electronic access to the suppliers portion of the Sysco specification database. The system is a user friendly and is an intuitive application that provides a secure pathway for workflow, eliminating paperwork and/or phone calls to establish or modify specification. It creates additional electronic communication conduit and is available through your current Internet service provider. As a supplier you should have been given a User Registration Form to register personal user id's and passwords. If you have any questions, or require further assistance, please contact the Customer Service Group at 281-584-1190.
Below are the steps for individuals requesting End User access to the Stibo QA Database.
Gather the required information:
• Supplier name
• Supplier SAP vendor number (optional)
• Name – person requesting access
• Supplier GLN number (optional)
• Email address
To firstname.lastname@example.org with the above information and include “QA Spec Access” in the subject line of your email.
Please contact RegulatoryCommunications@corp.sysco.com
Supplier Support Team:
SBS will create the ID/Password and notify all - also they will provide any QA documentation when their access is ready.
Effective April 1, 2021, Sysco will implement several formalized policies designed to improve efficiency with our Supplier partners including product service level/fill rates, supplier billbacks, invoice efficiency, and improved customer digital shopping experience. In the event the supplier performance does not meet our requirements in these critical areas, fees will be assessed to offset the added cost to investigate managed and mitigate discrepancies and will be deducted as defined and described in the link below.